After-sales service
Our sales and service offerings encompass pre-sales, in-sales, and after-sales support, with attentive service provided at every stage.
Pre-sales service
1. Dedicated technical customer service, providing professional technical consulting services.
2. Adjust the design plan according to customer needs, and carry out in-depth design in various aspects such as functional structure.
3. Provide customers with a detailed overview of the manufacturing processes for various materials and their resulting product performance.
In-sales service
1. Conduct thorough contract reviews and ensure manufacturing strictly adheres to the specified requirements for materials, dimensions, and other technical specifications.
2. In accordance with the contract requirements, implement the production plan and promptly investigate and address any potential specific changes.
3. Regularly monitor production progress and promptly report project status to your company.
4. Throughout the production process, we will proactively accommodate customer requirements and ensure that every step is executed with both technical expertise and a user‑centric approach, delivering timely and meticulous service at every stage.
5. Any damage to the product incurred during the entire transportation process will be repaired or replaced.
After-sales service
1. Guided by the principle of “customer first,” the company has established a 24-hour service hotline to ensure round-the-clock support.
2. During use, should any quality issues arise, the company will assign qualified personnel to analyze and resolve them, ensuring the user’s normal operations.
3. During the warranty period, if the product develops a quality issue (not caused by human factors), our company will provide free repair or replacement, as well as complimentary maintenance and repair services.
Our company has consistently adhered to a sincere and down-to-earth work ethic, striving to provide excellent pre-sales and after-sales service to ensure that you can use our products without any issues.
Address: Xiaohaimen Industrial Zone, Kuocang Town, Linhai City, Zhejiang Province
Sales Hotline:86-576-85860183 4001-660183
Mobile phone:15888672555
Customer Service:86-576-85860888
Fax: 86-576-85860088
Email:sd@zihuazhou.cn
Website:www.yj183.com
Website:Huazhou.com
Website:www.zjhuazhou.cn
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